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Whether you have questions about our products, need technical support, or want to learn more about our solutions, we’re here for you.
FAQ
Here are some of the most common questions our clients ask. If you need further assistance, feel free to contact us!
1. What makes Panrad different from other dental equipment suppliers?
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2. Can I finance the equipment I purchase from Panrad?
Yes. If you need to finance your purchase, we can connect you through our banking and lending network. If you would like to orient your savings towards a future purchase, through our partnerships under SSCGPanrad, we provide structured, principal-protected funding accounts designed to accelerate future equipment purchases, clinic upgrades, and expansion.
3. How long does delivery and installation take?
Delivery and installation times vary by product. Most standard equipment is delivered within 2–4 weeks. Our technical team schedules installation at your convenience to minimize disruption to your practice.
4. Does Panrad provide after-sales support and training?
Absolutely. We provide full after-sales service, including training, regular maintenance, and troubleshooting assistance to ensure your equipment operates flawlessly over time.
5. Are Panrad’s products compatible with existing dental systems?
Yes. Our equipment integrates seamlessly with most dental software and digital imaging systems. Our technicians can verify compatibility before purchase and help with integration.
6. How do I request a quote or consultation?
You can contact us directly through our “Contact” page by phone. A Panrad advisor will respond promptly to discuss your clinic’s needs and provide a customized proposal.
7. What regions does Panrad serve?
Panrad serves dental clinics across Québec, Ontario and Eastern Canada, with partnerships and service capabilities extending throughout Canada. We have also throughout the years had experience serving remote regions of Québec, as far as Sept-Îles and clinics in the Laurentides
8. How does principal protection work for clinic reinvestment?
Principal protection means your invested funds are safeguarded by a major Canadian or international financial institution. Instead of market speculation, your capital grows in structured funding accounts while remaining fully or partially protected. A holding company is required for this setup and must hold the Medical Professional Corporation.
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Contact Info
+ 514 922-9148
1176 Place Phillips #19, Montréal, Canada, H3B 3C8
info@panrad.com
Technical Support
Our technical experts are ready to assist you remotely. Click the link below to start a remote support session